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Frequently Asked Questions

Below you will find frequently asked questions that we compiled together for you to provide optimal customer service.
Eonon Car DVD
Can the TV monitor pick up TV channels in my country?
The broadcasting of this item is available for either PAL or NTSC. So it depends on what video format is in your country. If you don't know what is PAL or NTSC, or not clear about the format in your country, please read Basic Knowledge part.
Will this fit my car?
Generally speaking, our products fit for most kinds of cars. But we are not sure whether it will
How long does it take until I receive the package? Where is my package at the moment?
We will arrange the shipment for your item within 2 business days after payment confirmation.
Can I send the product back if I am unsatisfied with it?
We only offer return service for those items which are inner defective or wrong. Before you buy it, please refer to all the details in our advertisement.
Why I can not receive an answer for my email?
Attention! For all users with mailbox of GMX, AOL, WEB.de, Freenet and Hotmail, please check your spam / junk mail file for our emails.
Where does my Eonon product shipped from?
Eonon products shipped from Hong Kong
What is AUTO INFRARED 48 LED ILLUMINATOR?
The infrared lighting tool using LED technology is used for supplementing night-time performance of video surveillance cameras. The product can automatically turn itself on/off by self-detecting darkness to preserve energy. It is ideal for infrared enhancement of dark areas in restaurants, night-clubs, warehouses, and wherever video surveillance requires night-time performance. (Some surveillance cameras cannot capture pictures amid darkness.)
What is LCD?
LCD stands for liquid crystal display. It consists of several layers: polarizing filter, sheet of glass, electrode, alignment layer, liquid crystals, alignment layer, electrode, sheet of glass and polarizing filter. Applying an electric current to the crystals will untwist them to varying degrees, subject to the current's voltage. The amount of light passage is controlled by the twist/untwist mechanism.
What is TFT
TFT , which is also known as active matrix stands for Thin Film Transistor. In a TFT screen, one transistor is located for each color (RGB) of each pixel. The transistor is to control whether light is allowed to pass from the backlight. Each pixel is made up of three sub-pixels with each having its own transistor.
How do I know which broadcasting/video format is workable in my country? NTSC or PAL or SECAM?
NTSC stands for North American Television Standards Commission. It is a video signal standard used by the color television industry in the United States and Japan. Read our articles for more information